Refund & Return Policy

Last updated: August 24, 2026

WheelCenterCaps.com, operated by Detailed Group Inc., wants customers to be confident that they are ordering the correct wheel center cap, insert, emblem or related hardware.

30-Day Return Window

Returns are accepted within 30 days of the delivery date. To qualify, an item must be unused, unmounted, unmodified and returned in the same condition in which it was received, with all included hardware and accessories.

We do not charge a restocking fee on approved returns.

Fitment and Part-Number Responsibility

Center-cap fitment depends on the exact part number, dimensions, retention method, finish and wheel design. Customers are responsible for comparing the listing with the original cap before ordering. Vehicle year, make and model alone may not identify the correct cap.

If the wrong part is ordered, it may still be returned within the 30-day window if it remains eligible. The customer is responsible for return shipping on customer-choice returns, including an incorrect part selected by the customer or a change of mind.

Incorrect, Damaged or Defective Items

If we shipped the wrong item, or an item arrived damaged or defective, contact us within 7 days of delivery. Include the order number and clear photos of the product, packaging and shipping label. After the issue is verified, we will provide replacement, refund or return instructions and cover the return shipping when a return is required because of our error or verified transit damage.

Refunds

After an eligible return is received and inspected, approved refunds are issued to the original payment method, generally within 3–5 business days. Your bank or card issuer may require additional time to post the credit.

Original shipping charges are not refundable on customer-choice returns. If the return results from an item we shipped incorrectly or a verified damaged or defective item, the applicable shipping resolution will be included in our return instructions.

Non-Returnable Items

• Items that have been installed, mounted, used, modified or damaged during installation
• Items missing included hardware, accessories or components
• Customized or special-order items
• Clearance items specifically marked “Final Sale”

Start a Return

Email detailedauto247@gmail.com with your order number, the reason for the return and photos when the item is damaged, defective or incorrect. Our team will provide return instructions. Do not send a return without instructions.

Contact

WheelCenterCaps.com
Detailed Group Inc.
9565 Slauson Ave
Pico Rivera, CA 90660
 
Email: detailedauto247@gmail.com